Introduction

These terms of use relate to the Daskalos.lk platform and processes to deliver Daskalos.lk Services. If you use Daskalos.lk Services (a “User”) this policy applies to you, and you are bound by it. If you disagree, you must stop using Daskalos.lk Services and close your user account.

Our commitment to each other

Daskalos.lk delivers online learning trading as “Daskalos.lk”, and is in Ja-Ela, Sri Lanka. Daskalos.lk provides free learning on a global scale for all Users, commercially made possible through online advertising and other optional paid services such as the purchase of certificates of completion (together hereinafter “Certificates”) for diploma and certificate courses. To operate successfully, Daskalos.lk Services as defined below are subject to the “Terms of Use” outlined herein. You, the User, hereby consent to these terms by continuing to use the Daskalos.lk Services or by clicking on the content tickbox on registration. You should stop using the services if you do not agree with these terms. Daskalos.lk reserves the right without notice to block or deactivate any User account that breaches these terms of use.

The detailed terms of use follow:

1. The User is granted a temporary, non-exclusive, non-transferable license to access and view learning-related content on the “Daskalos.lk platform” (including but not limited to the online APIs, internet websites, android/iOS mobile apps, and electronic content related to learning, careers, personal profiles and jobs) solely for non-commercial educational purposes for your own personal use (the “Daskalos.lk Services”). All other uses are expressly prohibited without the express written agreement of Daskalos.lk. The User is not allowed:
   1. To copy, transfer, rebrand, sub-license, reverse engineer, modify, repackage, sell or deliver Daskalos.lk course material and content via any other third-party Learning Management Systems or alternative online platforms.
   2. To create and offer competing or derivative products and services to other third parties based on the Daskalos.lk courses and content.
   3. To transmit any data with embedded viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
2. The Daskalos.lk Services include course content that is provided as is without further warranty or guarantee as to its completeness or accuracy.
   1. The learning material is not a substitute for professional advice and should not be relied upon. The User acknowledges that they use this learning content at their own risk.
   2. The User acknowledges that Daskalos.lk and affiliates including publishers of the learning material expressly exclude, to the extent permitted by law, all:
      1. warranties or assurances implied by statute, common law or law of equity on the delivery of the Daskalos.lk Services;
      2. liability for loss or damage, whether direct, indirect, consequential, or otherwise that results from the use of and reliance upon the Daskalos.lk Services, or failure to use the Daskalos.lk Services due to software bugs or loss of service.
3. In order to provide free Services, Daskalos.lk collects data to uniquely identify each registered user and provide online advertising through globally recognized third parties in keeping with different global data privacy regulations.
   1. Daskalos.lk’s Privacy and Data Protection Policy is publicly available on the Daskalos.lk website and gives complete details on how Daskalos.lk meets its obligations to registered learners.
      1. You as the User agree to be bound by the Privacy and Data Protection Policy.
      2. Individual User learner records will remain on the Daskalos.lk platform unless the User explicitly closes their Daskalos.lk account and requests your personal account data to be deleted.
   2. Daskalos.lk has a duty of care to its Users and learners to protect their personal information and learner records. This duty of care extends to the User to safeguard access credentials for the Daskalos.lk platform.
      1. Access to the Daskalos.lk platform is strictly controlled and Daskalos.lk shall ensure that security measures shall be no less rigorous than accepted industry practices with respect to Data Security.
      2. If the User discovers a suspected security breach on their account, the User must change their password immediately and contact Daskalos.lk customer support immediately to facilitate investigation and minimize the impact of any breach.
4. Daskalos.lk offers optional paid-for services including non-transferable Certificates as individual proof of study (both for certificate courses and diploma courses), other merchandise as well as a monthly renewable premium service that excludes advertising.
   1. The Premium ad-free subscription will be enabled for a specific term as defined in the shopping basket depending on the option chosen by the User, typically for one month, one year, or a perpetual term that doesn’t end. The ad-free experience will be made available on the User account immediately upon payment validation of the relevant fee.
   2. The monthly and yearly subscription shall renew automatically at the end of each term unless cancelled.
   3. The User can cancel at any time through their User Account.
5. Purchased Certificates can be in multiple formats including digital pdf sent electronically, physical paper parchment that is sent by post (with an option to have the parchment set in a black wooden picture frame). Each Certificate purchase includes an Academic Transcript. This is a more detailed summary of the course you have completed on Daskalos.lk and contains your personal details, the final score you achieved, a course description and the Module names that you have completed within the course. It also contains an authentication link you can share to validate your achievement.
   1. Digital Certificates can be downloaded directly from the User account dashboard after payment is finalized.
   2. Parchment is printed on special paper containing security features such as embossed fibers, a 'genuine' metallic strip, the User’s details, and a Daskalos.lk stamp.
   3. The design, look and feel of the Certificates is subject to change from time to time, and is available to preview in the Daskalos.lk Shop prior to and during the purchase process. Once a User makes a purchase you accept the Certificate as is.
6. User product returns and refund requests should be made to the Daskalos.lk Customer Service team via email. The team will respond by email and will confirm any successful requests. Daskalos.lk reserves the right to refuse a refund if not satisfied with the circumstances of the request.
   1. Any digital Certificates that have not been downloaded from the Daskalos.lk platform can be cancelled, and a refund will be provided. If the platform shows that the digital Certificate has been downloaded, then no refund will be possible. If you have problems downloading digital Certificates, please get in touch with the Customer Support team.
   2. If a physical product has not yet been printed and shipped it will be cancelled and Daskalos.lk will make a full refund. If a physical product has already shipped, then the User must return the product(s) and then Daskalos.lk will make a partial refund minus the original shipping fee incurred. If the User produces evidence to show that a product has been lost and undelivered within the expected maximum timeframe, Daskalos.lk reserves the right to either resend the product(s) or make a full refund at its discretion.
   3. If a User has pre-ordered Certificates prior to completing a course, the User can cancel unredeemed Certificates and a refund will be provided. Any redeemed Certificates will not be refunded.
   4. If a User cancels their Premium subscription prior to the end of their term, any unspent ad-free subscription time will remain in place in the case of a monthly subscription. No refunds will be available for unspent time on a monthly subscription. For annual terms, unspent time will be refunded with an adjustment of the fee on the basis of a conversion of the fee from an annual to a monthly subscription. Daskalos.lk will immediately notify the User of unspent time that will remain on the account and the refund amount when the Premium subscription is cancelled.
7. Daskalos.lk operates an Affiliate Program which is subject to a separate set of terms to be agreed between Daskalos.lk and a qualifying User that Daskalos.lk accepts onto the program. A qualifying User must be a registered Daskalos.lk User subject to these Terms of Use.
8. Any product name, brand or logo trademark belonging to third parties is not affiliated with Daskalos.lk and are not endorsed, sponsored or connected in any way unless explicitly stated otherwise.
9. Opinions and views expressed by Publishers or Users on the Daskalos.lk platform and social media are those of the authors, and do not necessarily represent the views of Daskalos.lk.
   1. When making comments, posts, shares and other contributions to the platform Users shall be respectful and treat other Users with politeness and courtesy, and refrain from abusive or inappropriate conduct, spamming or in any other way undermine the good reputation of other Users or Daskalos.lk.
   2. Any User that has comments or queries about Daskalos.lk Services should direct these to the Customer Support channel where they will be dealt with speedily and confidentially. Users should not use open communication channels on the platform for dealing with their support requests or venting their anger at any unresolved issues.
   3. The User shall not express any views or post material which may be defamatory, sexually explicit, obscene, offensive, inflammatory, or hateful. The User will not impersonate others, be deceitful, promote illegal activity, harass other Users, incite violence or otherwise engage in unlawful activity on the platform.
   4. Daskalos.lk reserves the right at its absolute discretion to remove any User generated content at any time that Daskalos.lk deems inappropriate.
10. Both Daskalos.lk and you the User are expected to abide by these terms of use and comply with applicable laws and government regulations.
    1. Any deliberate violation of our Terms of Use, or unauthorized use of Daskalos.lk Services by the User will, at Daskalos.lk’s absolute discretion, result in immediate and automatic suspension or blocking of User account access to Daskalos.lk Services without notice, penalty or claim against Daskalos.lk.
    2. The User will indemnify and hold Daskalos.lk (including its Affiliates, officers, directors, and employees) harmless against any claims, damages, losses or expenses (including reasonable legal fees) arising out of User breach of these Terms of Use or in relation to the User.
11. Either Daskalos.lk or the User can deactivate a user account at any time without reason, notice or further obligation. Where a User deactivates their account, Daskalos.lk will retain course tracking history data.
12. These Terms of Use constitute a binding agreement between Daskalos.lk and the User and are subject to the laws of Sri Lanka. Any dispute arising out of this agreement shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.